Wine Club Frequently Asked Questions
Wine Club FAQ
Membership and Signup
- How much does it cost to join the wine club?
- Membership is completely free to join. There is no initiation fee or recurring annual membership charge. You only pay for the cost of the wines in each shipment (calculated with your member savings) plus applicable sales tax and shipping.
- Is there a minimum commitment or duration required before I can cancel?
- Standard memberships have no lock-in and may be canceled at any time with at least 30 days notice prior to the next scheduled shipment. Gift memberships, however, carry a minimum commitment of 1 year (2 shipments).
- Can I purchase a wine club membership as a gift?
- Yes. VINsider gift memberships are available for fixed durations of 1 year (2 shipments), 1.5 years (3 shipments), 2 years (4 shipments), or on an ongoing basis, and can be ordered in Classic Mixed, Red Selection, or White Selection.
- Yes. VINsider gift memberships are available for fixed durations of 1 year (2 shipments), 1.5 years (3 shipments), 2 years (4 shipments), or on an ongoing basis, and can be ordered in Classic Mixed, Red Selection, or White Selection.
- What is the difference between your club tiers?
- VINsider Club: Tablas Creek's foundational club. Members receive two 6-bottle shipments per year (Spring and Fall) averaging $250–$350 each, a 20% discount on wine and merchandise (25% on 12+ bottles), and complimentary tastings for up to 4 guests.
- VINsider Collector’s Edition: An exclusive tier for aged wines. Members receive a 6-bottle shipment in the spring and a special 12-bottle case in the fall featuring rare, cellar-aged library vintages of Esprit de Beaucastel/Esprit de Tablas alongside current releases. The fall case receives a 25% discount and $10 flat-rate shipping. (Currently waitlisted; wait time is typically 18–24 months, during which members receive full VINsider benefits).
- Esprit Club: Tailored for collectors of flagship blends. Members receive an annual 12-bottle case of current-release Esprit de Tablas every spring at a 25% discount with $10 flat shipping. It can be joined as a stand-alone club or added to a VINsider membership for upgraded perks.
- VINdependent Club: A flexible option requiring a commitment of just 6 bottles per calendar year. If you do not purchase 6 bottles on your own earlier in the year, you receive a curated 6-bottle shipment in December/January. Members receive 10% off wine (20% on 12+ bottles) and complimentary tastings for up to 2 guests.
Shipment and Customization
- How often are club shipments released each year?
- VINsider & Collector's Edition: Twice a year (Spring and Fall).
- Esprit Club: Once a year (Spring).
- VINdependent Club: Once a year at the end of the calendar year (only if the 6-bottle annual commitment has not already been met).
- How many bottles are included in each shipment?
- VINsider: 6 bottles per release (12 bottles annually).
- Collector’s Edition: 6 bottles in the spring and 12 bottles in the fall (18 bottles annually).
- Esprit Club: 12 bottles in the spring (1 case annually).
- VINdependent: 6 bottles annually.
- Can I customize or swap the bottles in my allocation?
- Yes! All clubs can be customized during the club window of 3-4 weeks before the billing date. More information will be emailed to you each release.
- Yes! All clubs can be customized during the club window of 3-4 weeks before the billing date. More information will be emailed to you each release.
- Are the releases red wines only, whites only, or a mix of both?
- Shipments are available in all three styles: Classic Mixed (typically 3–4 reds and 2–3 whites/rosé), Red Wine Selection, or White Wine Selection.
- How do I make changes to my current shipment?
- To update your upcoming club order, log in to your account and go to Club Memberships or Upcoming Shipments. While the customization window is open, you can swap bottles, add wine, or edit your shipping details. Save your selections before the deadline so they apply to your shipment.
- To update your upcoming club order, log in to your account and go to Club Memberships or Upcoming Shipments. While the customization window is open, you can swap bottles, add wine, or edit your shipping details. Save your selections before the deadline so they apply to your shipment.
- Can I make changes to my shipment after the cutoff date?
- We do our best to accommodate requests, but we cannot guarantee changes after the cutoff date.
Billing & Payment
- When will my credit card be charged for each release?
- Credit cards are billed shortly before orders are packed and dispatched, typically in March for Spring releases, September for Fall releases, and December for VINdependent year-end shipments.
- Credit cards are billed shortly before orders are packed and dispatched, typically in March for Spring releases, September for Fall releases, and December for VINdependent year-end shipments.
- Are tax and shipping included in the estimated shipment cost?
- No. Estimated shipment costs reflect the wine retail price less the member discount. Applicable state/local sales taxes and shipping charges are calculated and billed at the time of processing (except for Esprit Club and Collector's Edition case releases, which include $10 flat-rate ground shipping).
- No. Estimated shipment costs reflect the wine retail price less the member discount. Applicable state/local sales taxes and shipping charges are calculated and billed at the time of processing (except for Esprit Club and Collector's Edition case releases, which include $10 flat-rate ground shipping).
- Will I receive advance notification before my card is processed?
- Yes. Members receive detailed advance email notices 4-6 weeks and 2 weeks prior to shipment processing. These notices outline the wine lineup, billing schedule, and deadlines for address or payment updates.
- How do I update my credit card or billing address on file?
- You can update billing information securely by logging into your account online at tablascreek.com, using the link included in release reminder emails, calling the wine club team at 805.237.1231 x236, or emailing wineclub@tablascreek.com.
- You can update billing information securely by logging into your account online at tablascreek.com, using the link included in release reminder emails, calling the wine club team at 805.237.1231 x236, or emailing wineclub@tablascreek.com.
Shipping & Delivery
- Which states are you licensed to ship wine to?
- Tablas Creek is licensed to ship directly to consumers in over 40 states and DC: AK, AZ, CA, CO, CT, DC, FL, GA, HI (except Maui), ID, IL, IN, IA, KS, KY, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, VT, VA, WA, WV, WI, and WY. (States not available or heavily restricted include AL, AR, DE, LA, MS, NJ, RI, and UT).
- Tablas Creek is licensed to ship directly to consumers in over 40 states and DC: AK, AZ, CA, CO, CT, DC, FL, GA, HI (except Maui), ID, IL, IN, IA, KS, KY, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, VT, VA, WA, WV, WI, and WY. (States not available or heavily restricted include AL, AR, DE, LA, MS, NJ, RI, and UT).
- Does an adult over 21 need to be present to sign for the delivery?
- Yes. Federal and state direct-shipping laws mandate an adult signature (age 21+) upon delivery, carriers cannot leave wine parcels unattended.
- Yes. Federal and state direct-shipping laws mandate an adult signature (age 21+) upon delivery, carriers cannot leave wine parcels unattended.
- Can I ship my wine orders to a business address or a carrier hold location?
- Yes. We strongly recommends shipping to a commercial/business address to avoid missed deliveries. You may also have orders routed directly to a FedEx or UPS customer hold location for convenient pickup.
- Yes. We strongly recommends shipping to a commercial/business address to avoid missed deliveries. You may also have orders routed directly to a FedEx or UPS customer hold location for convenient pickup.
- What precautions do you take when shipping during extreme heat or freezing weather?
- Shipments are routinely held during temperature extremes to preserve wine integrity. We also utilize bi-coastal shipping hubs to minimize time in transit.
- Shipments are routinely held during temperature extremes to preserve wine integrity. We also utilize bi-coastal shipping hubs to minimize time in transit.
- What should I do if a bottle arrives damaged or corked?
- Contact us at wineclub@tablascreek.com or call 805.237.1231 x236 right away. We will arrange an immediate replacement or issue an account credit/refund for damaged or flawed merchandise.
- Contact us at wineclub@tablascreek.com or call 805.237.1231 x236 right away. We will arrange an immediate replacement or issue an account credit/refund for damaged or flawed merchandise.
- Can I redirect or reschedule a delivery if I am traveling?
- Yes. Prior to the billing date, you can notify the wine club team to adjust your ship date. Once in transit, you can manage the delivery date or request a carrier hold directly through your FedEx Delivery Manager or UPS My Choice account.
- Yes. Prior to the billing date, you can notify the wine club team to adjust your ship date. Once in transit, you can manage the delivery date or request a carrier hold directly through your FedEx Delivery Manager or UPS My Choice account.
Tasting Room Pickup (Will-Call)
- Can I choose to pick up my wines at the tasting room instead of having them shipped?
- Yes. Members can designate their account as "Will-Call" to pick up releases in person at our tasting room in Paso Robles.
- Yes. Members can designate their account as "Will-Call" to pick up releases in person at our tasting room in Paso Robles.
- How long will the winery hold my club allocation before shipping it automatically?
- Will-Call shipments are held in the tasting room for up to 90 days following the release. If not collected within that window, staff will contact you to arrange shipping to your address on file at your expense.
- Will-Call shipments are held in the tasting room for up to 90 days following the release. If not collected within that window, staff will contact you to arrange shipping to your address on file at your expense.
- Can a friend or family member pick up my order on my behalf?
- Yes. Contact the club team in advance via phone or email to add the designated individual’s name as an authorized pickup contact. The person collecting the wine must be at least 21 years of age and show a valid ID.
- Yes. Contact the club team in advance via phone or email to add the designated individual’s name as an authorized pickup contact. The person collecting the wine must be at least 21 years of age and show a valid ID.
Member Benefits & Perks
- What discount do members receive on wine, merchandise, and re-orders?
- VINsider, Collector's Edition, & Esprit: 20% off all orders under 12 bottles, 25% case discount on orders of 12 or more bottles, and 20% off winery merchandise.
- VINdependent: 10% off orders under 12 bottles and 20% case discount on orders of 12 or more bottles.
- How many complimentary tastings do members receive per visit?
- VINsider, Collector's Edition, & Esprit: Complimentary tastings for up to 4 people per visit.
- VINdependent: Complimentary tastings for up to 2 people per visit.
- Do member tasting benefits extend to guests accompanying me?
- Yes, complimentary tasting privileges cover both you and your accompanying guests up to your club tier’s allowed total.
- Yes, complimentary tasting privileges cover both you and your accompanying guests up to your club tier’s allowed total.
- Do I need to make an advance reservation to use my member tasting perks?
- Reservations are strongly encouraged for standard flights and required for specialized seated or library experiences to ensure availability. Club benefits apply automatically when you book through tablascreek.com or by contacting visit@tablascreek.com
- Reservations are strongly encouraged for standard flights and required for specialized seated or library experiences to ensure availability. Club benefits apply automatically when you book through tablascreek.com or by contacting visit@tablascreek.com
- How do I access member-exclusive, small-production, or library wines?
- Member-exclusive bottlings (such as Panoplie, En Gobelet, or library Esprit) become accessible when you log into your active account online, visit the tasting room, or order directly via phone/email.
- Member-exclusive bottlings (such as Panoplie, En Gobelet, or library Esprit) become accessible when you log into your active account online, visit the tasting room, or order directly via phone/email.
- Are there member-only events, and how do I reserve tickets?
- Yes. Events include semi-annual shipment tasting parties, the annual early-December futures tasting (En Primeur), and winemaker dinners. Event announcements and ticket RSVP links are sent out via email notices and posted our events calendar.
- Yes. Events include semi-annual shipment tasting parties, the annual early-December futures tasting (En Primeur), and winemaker dinners. Event announcements and ticket RSVP links are sent out via email notices and posted our events calendar.
Account Management
- How do I access and manage my club account online?
- Visit tablascreek.com and click on the member account login to update shipping addresses, manage payment cards, view order history, or review club settings.
- Visit tablascreek.com and click on the member account login to update shipping addresses, manage payment cards, view order history, or review club settings.
- Can I put my membership on hold or skip a release instead of canceling?
- Yes. If you are traveling or need a brief break, reach out to the club team prior to shipment processing to place your account on a temporary hold or defer a specific release.
- Yes. If you are traveling or need a brief break, reach out to the club team prior to shipment processing to place your account on a temporary hold or defer a specific release.
- How do I cancel my membership, and is there a deadline prior to the next billing cycle?
- You can cancel by emailing wineclub@tablascreek.com or calling 805.237.1231 x236. Cancellations must be requested at least 30 days prior to the scheduled shipment release date.
- You can cancel by emailing wineclub@tablascreek.com or calling 805.237.1231 x236. Cancellations must be requested at least 30 days prior to the scheduled shipment release date.
- Is there a fee or penalty for canceling prior to receiving a minimum number of shipments?
- No. Memberships carry no cancellation penalties or early-termination fees.